STATUS: Amber

Date: 19th January 2023 at 13:55

We are experiencing some performance issues with our app, your app will continue to try and load. We are currently investigating this issue.
If you’re unable to charge, please call 01234 916 125.

Date: 8th December 2022 at 14:30

Some customers may experience a message on the Kønnect app requesting to reconnect their charge point. Please follow the instructions as shown and your account and data will be restored.
These updates have been made due to essential maintenance in the app carried out today in order to improve the speed of the app.

Date: 20th September 2022 at 14:40

All systems are back to normal performance.

Date: 20th September 2022 at 09:00

We are experiencing some performance issues with our app, your app will continue to try and load. We are currently investigating this issue.

If you need to charge please can you disconnect your charger from the network by doing a network reset